Welcome to Wendi Hyland-Smith. By using this website, booking a service, purchasing a session, attending an event, retreat, workshop, or engaging with any services provided by Wendi Hyland-Smith, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use this website or purchase services.

1. About Us

Wendi Hyland-Smith provides wellbeing, mindset, coaching, holistic, workshop, retreat, and related wellbeing services. Contact details: Email: . Phone: . Address:

2. Services

Wendi Hyland-Smith offers a range of wellbeing, coaching, holistic, workshop, retreat, and workplace wellbeing services. These may include 1-to-1 coaching, wellbeing and mindset support, holistic treatments, breathwork sessions, reiki and energy healing, massage and facial therapies, group sessions, workshops, retreats, wellbeing events, and workplace wellbeing experiences.

All services are subject to availability. We reserve the right to update, change, remove, or discontinue services at any time.

3. Booking Policy

Bookings are confirmed once: Payment has been received where applicable, and Confirmation has been issued. Some services may require a consultation or discovery call before booking. Please ensure all booking information provided is accurate.

4. Payments

All prices shown are in GBP (£) unless stated otherwise. Payment terms may vary depending on the service, event, retreat, or programme. We reserve the right to update pricing at any time. Where instalment or payment plans are offered, payments must be made on the agreed dates. Failure to complete payments may result in cancellation of future sessions or access.

5. Cancellations & Rescheduling

If you need to cancel or reschedule, please provide as much notice as possible. Unless otherwise stated for a specific service or retreat: Cancellations made with more than 48 hours notice may be rescheduled. Cancellations made within 48 hours may be non-refundable. Missed appointments or no-shows may be charged in full. Retreats, workshops, events, and group sessions may have separate cancellation terms which will be provided at the time of booking. We reserve the right to reschedule or cancel services where necessary. If this happens, an alternative date or refund will be offered where appropriate.

6. Health & Wellbeing Disclaimer

Our services are intended to support wellbeing, relaxation, mindset, personal growth, and general wellbeing. They are not a replacement for medical treatment, mental health treatment, counselling, psychotherapy, clinical diagnosis, or emergency services. No guarantees are made regarding outcomes or results. You are responsible for your own health decisions and should seek appropriate medical or professional advice where needed. If you are pregnant, under medical supervision, have injuries, health conditions, or concerns, please consult an appropriate professional before participating in sessions or treatments.

7. Coaching Disclaimer

Coaching services are designed to provide support, guidance, accountability, and personal development. Results vary from person to person. You acknowledge that: You remain responsible for your own choices and actions Coaching does not constitute medical, psychological, legal, or financial advice No specific outcomes are guaranteed

8. Holistic Treatments Disclaimer

Holistic treatments, massage, reiki, breathwork, sound therapy, and related services are provided for relaxation and wellbeing purposes only. These services do not diagnose, treat, cure, or prevent medical conditions. Please inform us of any injuries, allergies, medications, pregnancies, medical conditions, or concerns before treatment. We reserve the right to refuse treatment where we believe it may not be appropriate or safe.

9. Retreats, Workshops & Events

Participation in retreats, workshops, and events is voluntary. Attendees are responsible for: Their own wellbeing. Travel arrangements. Insurance where appropriate. Any personal belongings. We are not responsible for: Travel disruptions. Personal injury caused outside reasonable control. Lost or damaged belongings. Specific retreat or event terms may apply and will be provided separately where relevant.

10. Workplace Wellbeing Services

Workplace wellbeing sessions are tailored based on information provided during consultations or discovery calls. The client is responsible for: Providing suitable facilities where applicable. Informing us of any relevant health and safety requirements. Ensuring staff participation is voluntary where appropriate. We reserve the right to adjust session structure where necessary.

11. Website Use

You agree not to: Misuse this website. Attempt unauthorised access. Use content without permission. Introduce malicious software or harmful material. We reserve the right to restrict or remove access where misuse occurs.

12. Intellectual Property

All website content, branding, copy, graphics, downloads, videos, and materials are owned by or licensed to unless otherwise stated. You may not reproduce, distribute, or commercially use content without written permission.

13. Third-Party Links

This website may include links to third-party websites.

We are not responsible for the content, availability, or privacy practices of third-party sites.

14. Limitation of Liability

To the fullest extent permitted by law, shall not be liable for: Indirect or consequential losses. Loss of income or opportunity. Personal decisions made following sessions. Outcomes not meeting expectations. Website interruptions or technical issues. Nothing in these terms excludes liability where it would be unlawful to do so.

15. Privacy

Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy for information about how personal data is collected and used.

16. Changes to These Terms

We may update these Terms & Conditions at any time. Updated versions will be posted on this page with the latest revision date.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Website Disclaimer

The information provided on this website is for general informational and wellbeing purposes only. While we aim to keep information accurate and up to date, makes no guarantees, representations, or warranties regarding completeness, reliability, suitability, or accuracy. Any reliance you place on information from this website is strictly at your own risk.

No Medical Advice

Content on this website, including coaching, wellbeing, holistic, breathwork, massage, reiki, sound, mindset, and related services, is not intended as medical advice. Nothing on this website should be interpreted as medical diagnosis, mental health treatment, clinical advice, psychological therapy, or emergency support. Always seek advice from an appropriately qualified professional regarding medical or mental health concerns.

Personal Responsibility

By using this website or participating in services, you acknowledge that you are responsible for your own decisions, wellbeing, actions, and results. Results and experiences vary between individuals. No guarantees are made regarding specific outcomes.

External Links

This website may contain links to external websites. We are not responsible for external content, services, or privacy practices.

Website Availability

We aim to keep the website available and functioning correctly at all times. However, we are not responsible for temporary unavailability, technical interruptions, or website issues beyond our control.

Copyright

All website content is protected by copyright and intellectual property laws. Content may not be copied, reproduced, or distributed without written permission.

Contact

For questions regarding these Terms & Conditions or this Disclaimer, please contact: [email protected], 07585 008658, WHS Wellness Centre, Westhoughton Bolton BL5 2RQ.